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Frequently Asked Questions

In an emergency situation, how quickly can you ship a stock unit?

If we don’t have to change the high voltage insulators from live front to either dead front radial feed or dead front three bushing wells with loop feed inserts, we can get a truck to our shop and have it on the road in about 3 hours. If we need to make the change, that takes about 4 to 5 hours to drain down the oil, change out the bushings, refill, pressure test to ensure all gaskets are seated properly, then run through full electrical tests. After that, it will be ready for shipment.

Do you offer the external drain valve and sampler with lockable box?

We are adding more and more new stock units that have the external drain valve and sampler with lockable box as well as external gauges in a lockable box for safety concerns.

Do you deal with single phase units?

Although we don’t stock single-phase units, we can certainly build to order.

Can you build to order spec units?

Yes, we build to certain specifications all the time, either within our stock range or outside our stock range.

What kind of gauges and accessories do you have on your stock units?

Our new stock pad mounts have all the standard accessories, including: temperature gauge, liquid level gauge, pressure vacuum gauge, pressure relief valve, drain valve and sampler, upper fill plug, de-energized 5 position upgraded amp rotary type tap changer, penta-head locking bolts, nameplate, hand hole, lifting lugs, 2-hole stainless steel ground pads, and standard industrial enamel pad mount green paint. Additional accessories on our stock pad mounts include: two position on/off load break switch and dual-sensing bayonet fusing with drip shields. An optional accessory you can request is surge/lightning arresters.

Do you stock reconditioned pad mount transformers?

Most of what we stock are new pad mounts due to the newer and higher efficiencies plus the longer lifespan. In the past, we have purchased used units for resale and found that many of them were not up to our standards. With used units, you have to be careful about how old they are because transformers, on average, last 20 to 30 years. If a used unit is already 25 years old, how much life does it have left?

Do you stock copper or aluminum wound pad mounts?

Mostly we stock copper wound pad mounts, as most customers we have talked to prefer copper. We are starting to stock some aluminum wound pad mounts due to more and more customers being cost-conscious.

Do you stock pad mount transformers?

Yes, we stock pad mount transformers from 500 kVA through 2500 kVA with 2400, 4160, 12470, 13200, and 13800 volt primaries with 4160, 2400, 480, and 208 volt secondaries.

Do you stock unit substation style or station type units at all?

No, due to the critical width dimension aspects of unit substations, which are normally part of a line-up, we only stock the pad mount style units at this time. Of course, we rewind and recondition unit substation-style and station type units all the time.